Pre-Discovery

Head of Service Design, Research & UX – DXC Consulting

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DXC Technology is a global consulting and IT services company in 70+ countries with 130k employees, that helps Governments and large organisations modernise their technology, optimise business processes, and drive digital transformation. They provide services such as cloud migration, IT outsourcing, cybersecurity, data analytics, and application management, with a strong emphasis on enterprise AI, including … Read more

Customer Onboarding Process and Logistics Service Design

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DHL Logistics

DHL operate in over 50 countries, shipping cargo as small as a microchip and as big as a mobile heart clinic, across multiple countries and continents. They take care of the total logistical requirements, from collection, to storage, to shipping, to delivery and all the paperwork, legalities and requirements in between. Challenge: But to get … Read more