Head of Service Design, Research & UX – DXC Consulting

DXC Technology is a global consulting and IT services company in 70+ countries with 130k employees, that helps Governments and large organisations modernise their technology, optimise business processes, and drive digital transformation. They provide services such as cloud migration, IT outsourcing, cybersecurity, data analytics, and application management, with a strong emphasis on enterprise AI, including … Read more

Electronic Warfare Mission Data platform of the future.

MoD

Part of UK Strategic Command, the Joint Electronic Warfare Operational Support Centre (JEWOSC) is responsible for the provision of Electronic Warfare Operational Support (EWOS) to Defence in the form of Mission Dependent Data (MDD), EW information, Operational advice, countermeasures advice and other products resulting from the fusion of Electromagnetic Intelligence. Challenge: The details of this … Read more

Performance and Risk Management Service & Tool

The Royal Air Force (RAF) is the aerial warfare service branch of the UK Armed Forces, responsible for protecting the nation’s airspace, projecting air power globally, and supporting joint operations across Defence. Its remit spans homeland defence, intelligence, surveillance and reconnaissance, transport and logistics, humanitarian relief, and front-line combat operations – all delivered through a … Read more

AI Application for Novel Molecular Discovery

Elsevier AI/ML

Elsevier is a global leader in scientific publishing and information analytics, serving the research, healthcare, and technology sectors with trusted content and advanced digital tools. With a history dating back to 1880, the company has evolved into a powerhouse of structured scientific data, supporting breakthroughs across disciplines including life sciences, chemistry, materials science, and engineering. … Read more

DHSC Gov.

DHSC.gov

Continual Improvement Process Service Design and SLA/XLA definition and implementation plan. The Department of Health and Social Care (DHSC) is the UK government body overseeing health and adult social care in England, including the NHS. It sets national policy, legislation, and strategy; manages funding and performance; and ensures services are delivered with dignity and respect. … Read more

Customer & Staff Credit Services Platform (CCI).

Barclaycard Germany had systems and solutions that provided the same customers with totally unconnected loans, credit card and account services, requiring three totally different sets of logins, personal details and accounts. They wanted these totally reengineer into a single, cogent front and back end service and platform for desktop and mobile for their customers and … Read more

Total Communications Strategy (Switzerland)

CERN, the European Organization for Nuclear Research, is the world’s largest laboratory for particle physics, located on the Franco-Swiss border near Geneva. Founded in 1954, it brings together thousands of scientists and engineers from over 100 countries to explore the fundamental structure of matter and the universe. Best known for operating the Large Hadron Collider … Read more

Customer Onboarding Process and Logistics Service Design

DHL Logistics

DHL operate in over 50 countries, shipping cargo as small as a microchip and as big as a mobile heart clinic, across multiple countries and continents. They take care of the total logistical requirements, from collection, to storage, to shipping, to delivery and all the paperwork, legalities and requirements in between. Challenge: But to get … Read more

Alumni Engagement Program (RAEng)

Royal Academy of Engineering

Challenge: The Royal Academy of Engineering (RAEng) had no efficient, unified mechanism to connect, engage, or grow its alumni community. Past scholars, award winners, and grant recipients were scattered across disconnected spreadsheets, paper records, and informal channels, leaving many unrecorded or forgotten. As a result, alumni engagement was often short-lived, with accomplished individuals losing contact … Read more

Operational Controls Service and App

Barclays Bank

Banks have a complex and disparate set of daily, weekly and monthly operational tasks. So much so that Operational Banker is a role within them, which reports to the Branch Manager. The nature of this role and it’s tasks are so diverse, specific and unrelated that it is a difficult list of tasks for anyone … Read more