Alumni Engagement Program. Challenge: The Royal Academy of Engineering (RAEng) had no efficient, unified mechanism to connect, engage, or grow its alumni community. Past scholars, award winners, and grant recipients were scattered across disconnected spreadsheets, paper records, and informal channels, leaving many unrecorded or forgotten. As a result, alumni engagement was often short-lived, with accomplished … Read more
DXC Technology is a global consulting and IT services company in 70+ countries with 130k employees, that helps large organisations modernise their technology, optimise business processes, and drive digital transformation. They provide services such as cloud migration, IT outsourcing, cybersecurity, data analytics, and application management, with a strong emphasis on enterprise AI, including generative AI … Read more
Customer & Staff Credit Services Platform (CCI). Barclaycard Germany had systems and solutions that provided the same customers with totally unconnected loans, credit card and account services, requiring three totally different sets of logins, personal details and accounts. They wanted these totally reengineer into a single, cogent front and back end service and platform for … Read more
Operational Controls Service and App. Banks have a complex and disparate set of daily, weekly and monthly operational tasks. So much so that Operational Banker is a role within them, which reports to the Branch Manager. The nature of this role and it’s tasks are so diverse, specific and unrelated that it is a difficult … Read more
Customer Onboarding Process and Logistics Service Design. DHL operate in over 50 countries, shipping cargo as small as a microchip and as big as a mobile heart clinic, across multiple countries and continents. They take care of the total logistical requirements, from collection, to storage, to shipping, to delivery and all the paperwork, legalities and … Read more
Yacht Selector and Configurator App. Sunseeker are a luxury yacht manufacturer, for the rich and famous. The opulence and craftmanship of their products is well known. But the rich and famous don’t have a lot of time to get into the weeds of what they want from the base model and the optional extras – … Read more
Continual Improvement Process Design and SLA/XLA definition and implementation plan. The Department of Health and Social Care (DHSC) is the UK government body overseeing health and adult social care in England, including the NHS. It sets national policy, legislation, and strategy; manages funding and performance; and ensures services are delivered with dignity and respect. DHSC … Read more
Customer & Partner Experience Service and Platform. Microsoft is one of the world’s leading technology companies, with a global mission to empower individuals and organisations to achieve more. Its products and services span operating systems, productivity software, cloud platforms, hardware, AI, and enterprise solutions, making it a cornerstone of both consumer and business technology worldwide. … Read more
Performance and Risk Management Service & Tool The Royal Air Force (RAF) is the aerial warfare service branch of the UK Armed Forces, responsible for protecting the nation’s airspace, projecting air power globally, and supporting joint operations across Defence. Its remit spans homeland defence, intelligence, surveillance and reconnaissance, transport and logistics, humanitarian relief, and front-line … Read more
Communications Strategy CERN, the European Organization for Nuclear Research, is the world’s largest laboratory for particle physics, located on the Franco-Swiss border near Geneva. Founded in 1954, it brings together thousands of scientists and engineers from over 100 countries to explore the fundamental structure of matter and the universe. Best known for operating the Large … Read more