BP’s forecourts are a balanced choreography of service, convenience and speed. Or at least that’s the intention. However, they often suffer from delays whilst waiting for a space to refuel and with modern petrol stations this is exacerbated by customers browsing and shopping for non fuel related products in the integrated partner shop before paying. … Read more
Cloud AI Data Integration & ML Research Platform: Compound Discovery AI Agent. Elsevier wanted to build a cloud-based data platform to help life sciences companies around the world overcome the challenges of modern R&D, discover new interactions and outcomes, by enriching and harmonising their own, proprietary and external data. They wanted to deliver this in … Read more
Communications StrategyCERN, birth place of the internet, has an immensely complex and critical communications environment. They needed to improve and centralise the communications process, speed and efficacy for everything from today’s menu to a radioactive emergency. Researched and Service Designed CERN’s total communications strategy, process and service