Customer & Staff Banking Solution
Barclaycard Germany needed to totally reengineer their credit card, loans and accounts platforms into a single, cogent platform for desktop and mobile for their customers and their banking staff. They also wanted their business processes and team structures measurably Service Designed for maximum efficiency.
Complete rebuild/redesign of the processes, services and software delivery for their Credit Card, Loan and Account services. This included the way the users use and the employees work with each other and the organisation