Case Studies
Solving Valuable Business Problems
Case Studies are created during the project – not after.
That’s because they have 4 distinct sections that become clear at different stages, and build upon each other:
- The Challenge: is defined early on in the project during research when we refine, validate and sign off the Problem Statement with the stakeholder, which set’s out the challenge
- The Approach: reflects the method, or the elements of it that were used, and the tasks carried out to deliver the outcomes. This can be known fully by the end of research.
- The Outcomes: are a set of expected (and retrospective) outcomes that the project was to deliver – they show how we met the challenge.
- The Benefits/Value: are the value of delivering the outcomes – these are measurable and reflect efficiency, revenue, engagement etc, of the final solution.
-
DXC Consulting
DXC Technology is a global consulting and IT services company in 70+ countries with 130k employees, that helps large organisations modernise their technology, optimise business processes, and drive digital transformation.…
-
MoD
Electronic Warfare Mission Data platform of the future. Part of UK Strategic Command, the Joint Electronic Warfare Operational Support Centre (JEWOSC) is responsible for the provision of Electronic Warfare Operational…
-
Royal Air Force
Performance and Risk Management Service & Tool The Royal Air Force (RAF) is the aerial warfare service branch of the UK Armed Forces, responsible for protecting the nation’s airspace, projecting…
-
DHSC Gov.
Continual Improvement Process Design and SLA/XLA definition and implementation plan. The Department of Health and Social Care (DHSC) is the UK government body overseeing health and adult social care in…
-
BarclayCard (Germany)
Customer & Staff Credit Services Platform (CCI). Barclaycard Germany had systems and solutions that provided the same customers with totally unconnected loans, credit card and account services, requiring three totally…
-
CERN (Switzerland)
Communications Strategy CERN, the European Organization for Nuclear Research, is the world’s largest laboratory for particle physics, located on the Franco-Swiss border near Geneva. Founded in 1954, it brings together…
-
Royal Academy of Engineering (RAEng)
Alumni Engagement Program. Challenge: The Royal Academy of Engineering (RAEng) had no efficient, unified mechanism to connect, engage, or grow its alumni community. Past scholars, award winners, and grant recipients…
-
Barclays Bank
Operational Controls Service and App. Banks have a complex and disparate set of daily, weekly and monthly operational tasks. So much so that Operational Banker is a role within them,…
-
DHL
Customer Onboarding Process and Logistics Service Design. DHL operate in over 50 countries, shipping cargo as small as a microchip and as big as a mobile heart clinic, across multiple…
-
Sunseeker
Yacht Selector and Configurator App. Sunseeker are a luxury yacht manufacturer, for the rich and famous. The opulence and craftmanship of their products is well known. But the rich and…
-
Cantor Fitzgerald
Spread Betting and Financial Fixed Odds Apps. Cantor Fitzgerald is one of the world’s most resilient and successful financial services firms, with a history dating back to 1945. Today it…
-
Sky
HD Electronic Program Guide. Sky is Europe’s leading media and entertainment company, serving millions of households across the UK and wider European markets. Its portfolio spans television, broadband, mobile, and…
-
BBC
iPlayer for Nintendo Platform. The British Broadcasting Corporation (BBC) is the UK’s national public service broadcaster and one of the world’s most respected media organisations. Funded primarily by the licence…
-
Microsoft eCPE
Customer & Partner Experience Service and Platform. Microsoft is one of the world’s leading technology companies, with a global mission to empower individuals and organisations to achieve more. Its products…