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Solving Valuable Business Problems

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Explore the most effective, valuable Problem Solving methodology in commercial use today

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Anthony Sean McSharry

Professional Problem Solver, UX Leader, AI Designer, Researcher, Service Designer, Product and management Consultant, Speaker, Mentor/Trainer, Author and Neurodiverse advocate.

I specialise in solving complex, high-impact problems across industry, society and government — combining deep expertise in user experience and service design with AI, technology, leadership and business strategy.

My work spans UX leadership and mentoring, corporate UX/SD strategy, AI solution design, and the ongoing refinement of the structured problem-solving methodology. I regularly write, speak, and teach on UX, research, Service Design, and AI innovation, and have trained professionals at every level.

With a strong foundation in systems architecture, software, hardware and agile delivery, I collaborate cross-functionally to translate user and business needs into scalable, valuable outcomes. I’ve held senior and leadership roles across many sectors and geographies, and actively support the development of great teams and inclusive practice.

Founder of UX Sanctuary and a published author with Apress, I’m currently writing a strategic and tactical book on Problem Solving for Business. I’ve worked directly with CxOs, government ministers, and even military leadership, delivering strategic solutions and driving project and process change.

Specialisms:
UX, service design, AI design, UX architecture, mentoring, systems thinking, leadership, and complex problem solving methodologies.